Adminstration

1 .Cloud Computing

19. Workflows

   a. Introduction

    a. Introduction

   b. IaaS

    b. Evaluation Criteria

   C. PaaS

    c. Immediate Actions

   d. SaaS

    d. TimeBound Actions

 

    e. Email Template

2. CRM

    f. Email Alerts

   1.Introduction

    g. Field Update

   2.On-Premise CRM

    h. Task

   3.On-Demand CRM

i. Outbound Message

 

    j. Limitations

3. Salesforce CRM

 

   1. Introduction

20. Approval Process

   2. Products of Salesforce

    a. Introduction

 

    b. Entry criteria

4.Environments

    c. Single Step Approval

   a. Introduction

    d. Multiple Step Approval

   b. Lightning Platform

    e. Parallel Approval Process

   c. Production

        1. Unanimous Approval

   d. Sandboxes

        2. First Response Approval

       1. Introduction

    f. Limitations

       2. SandboxTypes

 

       3. Limits

21. Process Builder

 

 

5. Editions

22. Reports

6. Licenses

    a. Introduction

7. Trail Account

    b. Standard Reports 

 

    c. Custom Reports 

8. Company Profile   

    d. Report Folders

   a. Company Information

    e. Custom Folders

   b. Language Settings

    f. Report types

   c. Fiscal Years

       1. Standard Report Type

 

       2. Custom Report Type

9. Documents

    g. Report Formats

 

       1. Tabular

10.Application

       2. Summary

   a. Standard Application

       3. Matrix

   b. Custom Application

       4. Join

   c. Console Application

    h. Bucketing Reports

   d. Custom App Creation

i. Scheduling

       1. Classic

    j. Export

       2. Lightning

    h. Reporting Snapshot

       3. Limits

 

 

23. Dashboards

11.Objects

    a. Dashboard components

   a. Introduction

    b. Dynamic Dashboards

   b. Standard Objects

 

   c. Custom Objects

24.SSO

   d. Custom object Creation

 

       1. Standard Navigation

25.Salesforce -Salesforce

       2. Schema Builder

 

   e. Limits

26.CRM

 

   a. Sales Cloud

12.Tabs 

   b. Service Cloud

 

   c. Lead

13.Fields

        1.Lead Assignment Rules

   a. Introduction

        2.AutoResponse Rules

   b. Standard Fields

        3.Web-to-Lead

   c. Custom Fields

        4.Lead Conversion

   d. DataTypes

        5.Lead Members

   e. Field Dependency

        6.Lead Influence

   f. Formulae

 

   g. Relations

  d. Account

      1. Master-Detail

        1. Personal Account

      2. Junction object

        2. Organization Account

      3. Lookup Relation

        3. Partner Account

      4. Hierarchical

        4. Account TeamMember

      5. External Objects

 

  f. External Relation

  e. Opportunity

 

       1. Big-Deal Alert

14. Validations

       2. Competitors

 

       3. OpportunityLineItems

15. Manage Users

       4. Quote

      a. Profiles

       5. OpportunityTeamMembers

      b. Roles

 

      c. User

  f. Case :

    d. Login Issues

       1. Assignment Rules

    e. Password Policies

       2. Escalation Rules

    f.  Network Access

       3. Web-to-Case

    g. PermissionSet

       4. Email-to-Case

    h. LoginAccess policies

 

 

27. Communities 

16.Layouts

 

   a. Search Layouts

 

   b. PageLayouts

 

   c. Mini PageLayout

 

   d. RecordTypes